Billing Authorization
By placing an order with Project Foundry, you authorize us to charge your selected payment method for the full amount of your purchase, including applicable taxes and shipping costs. For orders paid by check, wire transfer, or ACH, payment must be received and confirmed before your order is processed.
Pricing
All prices are listed in U.S. dollars and are subject to change without notice. Prices in effect at the time your order is placed will apply to that order.
Sales Tax
Sales tax is calculated and applied at checkout based on your shipping address and applicable state and local tax laws.
Billing Errors
If you believe you've been charged incorrectly, contact us at support@projectfoundry.co within 30 days of the charge. We'll investigate and issue a correction or refund if warranted.
Recurring Charges
Project Foundry does not currently offer subscription or recurring billing services. All charges are one-time transactions tied to a specific order.
Chargebacks
We take chargeback fraud seriously. If you experience an issue with your order, please contact us first - we resolve the large majority of issues directly. Filing a chargeback for an issue we were not given the opportunity to address may be treated as fraudulent and could result in further action, including liability for associated fees.
Questions
For any billing questions, contact us at support@projectfoundry.co or (331) 272-5655.